1. Data controller and scope
This Cookie Policy applies to the websites www.icnea.com, www.icnea.es, icnea.cat, icnea.fr, icnea.it and icnea.pt (the "website"), owned by ICNEA VRMS, S.L. (Tax ID B62479126), the data controller, with registered address at Plaça d'Ernest Lluch i Martín 5, 08019 Barcelona, Spain, and email address [email protected]. You can contact our Data Protection Officer at the same address.
2. What are cookies and similar technologies
Cookies are small files that the website stores in your browser or device when you visit it. Alongside them, we use similar technologies (pixels, identifiers embedded in links and measurement scripts) that allow information to be stored on or read from your device. We refer to all of them as "cookies".
3. Types of cookies we use
Technical cookies. Required for the website to operate securely and to remember your cookie choice. They do not require consent.
Analytics or measurement cookies. They help us understand how the website is used (pages visited, visit duration, traffic source, anonymised session recording) so we can improve it. They require your consent.
Preferences or personalisation cookies. They allow the customer support chat to work and to recognise you when you return to the website. They require your consent.
Behavioural advertising cookies. They allow us to show you ICNEA ads on other platforms based on your browsing and to measure the effectiveness of our campaigns. They require your consent.
4. Cookies we use
The table has been compiled from information provided by each provider and is reviewed whenever the website changes.
| Category |
Cookie |
Provider |
Purpose |
Duration |
| Technical |
__cf_bm |
Cloudflare, Inc. |
Security and traffic management |
30 minutes |
| Technical |
cookie-uid, stk, wms-tkp-token, wms.agent, zalb_383aeadb58, zabBucket |
Zoho Corporation B.V. |
Operation and security of the Zoho services embedded in the website |
Session |
| Analytics |
_ga, _ga_001RWJHGY6, _ga_2QCR8NE968, _ga_60BH01CHRL, _ga_K0QKKJ59R7 |
Google Ireland Ltd. (Google Analytics) |
Distinguish users and sessions; usage statistics |
2 years |
| Analytics |
_gid |
Google Ireland Ltd. (Google Analytics) |
Distinguish users |
24 hours |
| Analytics |
_clck |
Microsoft Ireland Operations Ltd. (Clarity) |
User identifier for heatmaps and anonymised session recording |
1 year |
| Analytics |
lms_analytics |
LinkedIn Ireland Unlimited Co. |
Measurement of visits coming from LinkedIn |
1 day |
| Analytics |
ZohoMarkRef, ZohoMarkSrc |
Zoho Corporation B.V. |
Record the referring page and the source of the visit |
Session |
| Preferences |
_iamadt, _iambdt, _Secure-iamsdt, zps-tgr-dts |
Zoho Corporation B.V. |
Operation of the customer support chat and recognition of returning visitors |
Session |
| Preferences |
ajs_anonymous_id, siq1.zohocares-_zldt, zcorpeu-_zldt |
Zoho Corporation B.V. |
Operation of the customer support chat and recognition of returning visitors |
1 year |
| Preferences |
siq1.zohocares-_uuid, siq1.zohocares-_zldp, zcorpeu-_uuid, zcorpeu-_zldp |
Zoho Corporation B.V. |
Operation of the customer support chat and recognition of returning visitors |
Persistent |
| Advertising |
_fbp |
Meta Platforms Ireland Ltd. (Meta Pixel) |
Identifier for advertising and remarketing on Facebook and Instagram |
3 months |
| Advertising |
_gcl_au |
Google Ireland Ltd. (Google Ads) |
Campaign conversion attribution |
3 months |
| Advertising |
_gcl_aw, _gcl_gs, gclid |
Google Ireland Ltd. (Google Ads) |
Campaign conversion attribution |
90 days |
| Advertising |
MUID |
Microsoft Ireland Operations Ltd. (Microsoft Advertising) |
Identifier for advertising and campaign measurement on Bing |
13 months |
5. Third parties and international transfers
Analytics, preferences and advertising cookies are set by the providers listed in the table, which also use them for their own purposes in accordance with their privacy policies: Google (policies.google.com/privacy), Microsoft (privacy.microsoft.com), Meta (facebook.com/privacy/policy), LinkedIn (linkedin.com/legal/privacy-policy) and Zoho (zoho.com/privacy.html). These providers may transfer data to the United States. Google LLC, Meta Platforms, Inc., Microsoft Corporation and LinkedIn Corporation are certified under the EU-U.S. Data Privacy Framework; otherwise, the transfer is based on the standard contractual clauses approved by the European Commission. You may request a copy of the safeguards applied.
6. Legal basis and consent
Technical cookies are used under Article 22.2 of Spanish Law 34/2002. Analytics, preferences and advertising cookies are only set if you accept them in the settings panel shown on your first visit (Article 6(1)(a) of Regulation (EU) 2016/679). Browsing the site, closing the notice or not choosing any option does not mean you accept them. Your choice is kept for 12 months; after that period, or if the purposes or providers change, we will ask you again.
7. How to change or withdraw your consent
You can change your choice at any time via the "Cookie settings" link in the footer of every page, which reopens the panel with your current selection. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. You can also block or delete cookies in your browser settings (Chrome, Firefox, Edge, Safari or Opera); if you do so, some features of the site may not be available.
8. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent, by writing to ICNEA VRMS, S.L., Plaça d'Ernest Lluch i Martín 5, 08019 Barcelona, Spain, or to [email protected]. If you believe the processing does not comply with the law, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es). You will find more information about how we process your data in our Privacy Policy.
9. Updates
This policy may be amended when the cookies used or the applicable law change. We will publish the current version on the website with its update date and, where the change affects the purposes or providers, we will ask for your consent again.
Last updated: 13 October 2026.